AHMED's CV
AHMED ADEL AHMED HASAN ALGHILANI
Customer Happiness Consultant
Abu Dhabi, UAE
Profile summary
Customer Happiness Consultant with experience resolving customer concerns, handling complaints professionally, and delivering practical solutions to improve customer satisfaction. Strong communication, problem-solving, and interpersonal skills with the ability to build positive customer relationships. Currently pursuing a Bachelor's degree in Applied Sociology & Social Data Analytics at UAE University while seeking opportunities to contribute to customer service and business operations.
Key skills
SkillsCustomer Service Complaint Resolution Communication Problem Solving Teamwork Time Management Microsoft Office Google Workspace Data Entry Computer Operations
Professional experience
Customer Happiness ConsultantJun 2025 - Present
Howard Finley Al Khaleej Agricultural Division – L- Resolve customer inquiries and complaints professionally.
- Identify effective solutions that meet customer and company expectations.
- Communicate with customers to ensure timely issue resolution.
- Maintain accurate records of customer interactions.
- Collaborate with colleagues to deliver a positive customer experience.
- Completed 100 volunteer hours supporting community initiatives and event coordination.
Languages
Arabic · Professional
English · Fluent